Privacy Policy

1. About This App

AussieRightsKit ("the App", "we", "us") is an educational tool that helps Australians understand their legal rights during police interactions. The App is available as a Progressive Web App (PWA) and via the Google Play Store as a Trusted Web Activity (TWA).

The App is operated in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in Schedule 1 of that Act.

The App offers two membership tiers: Free (no charge — core content and basic quizzes) and Premium (A$7.99/mo — AI Coach, emergency recording, offline mode, ad-free experience, and advanced quizzes). A free account is required to access the App.

2. Information We Collect

2a. Account Data (all users)

When you create an account you provide:

• Email address — used for account authentication and support
• Name (optional) — used to personalise your experience
• Password — stored as a one-way bcrypt hash; we cannot read it
• Membership tier & billing period — to provide the correct features

2b. Emergency Contact Data (Premium tier)

If you subscribe to Premium and nominate emergency contacts, we store:

• The name and phone number of each emergency contact you nominate
• Your contacts' details are used solely to send emergency alerts when you activate the alert feature
• We do not contact your emergency contacts for any other purpose

2c. GPS Location (when you activate an emergency alert)

If you activate an emergency alert (Premium), your device's GPS coordinates may be included in the SMS sent to your emergency contact(s). Location data is:

• Transmitted in real-time to your nominated contact(s) only
• Not stored on our servers beyond the alert message
• Only accessed when you explicitly trigger an emergency alert

2d. AI Coach Usage

We track the number of AI Coach questions you ask per day to enforce per-tier usage limits. This is stored against your account and automatically clears each day. We do not store the content of your AI Coach conversations.

2e. Payment Data

Paid subscriptions are processed by Stripe via Polsia's payment infrastructure. We store your Stripe subscription ID and plan status to verify your membership. We do not store your credit card number, card expiry, or CVV — this information is handled entirely by Stripe.

3. Information We Do Not Collect

We do not collect, store, or process:

• Recording content — emergency recordings stay on your device; transcripts are only sent to your nominated contacts if you enable auto-send
• Your browsing history outside of this App
• Device identifiers beyond what your browser sends in standard HTTP headers
• Any sensitive information (race, health, political opinions, etc.) as defined by the Privacy Act 1988

4. Anonymous Analytics

We collect limited, anonymous usage data to understand how the App is being used and to improve it. This data is:

• Anonymous: IP addresses are immediately hashed (one-way SHA-256) before storage — we cannot reverse this to identify you
• Aggregated: We analyse trends (e.g., which state is most popular, which features are used most) — not individual user behaviour

Analytics data we collect includes: page paths visited, broad screen size category, anonymous session identifiers (randomly generated per visit), and feature interaction events (e.g., "opened quiz", "viewed rights for NSW").

This analytics system is built and operated by us. It does not use Google Analytics, Facebook Pixel, or any third-party tracking platform.

5. Cookies and Local Storage

AussieRightsKit does not set any third-party tracking cookies.

The App uses browser localStorage to remember your authentication token and preferences locally on your device. Your authentication token is used to identify you on subsequent visits.

As a Progressive Web App, your browser may cache content locally for offline use. This is standard PWA behaviour.

6. Third-Party Services

We use the following third-party services to operate the App:

• Stripe (stripe.com) — payment processing for Premium subscriptions. See Stripe's Privacy Policy.
• Polsia (polsia.com) — the platform that powers this app's infrastructure, including payment processing. See Polsia's Privacy Policy.
• Render (render.com) — web hosting infrastructure. See Render's Privacy Policy.
• Neon (neon.tech) — database hosting where account and usage data is stored. See Neon's Privacy Policy.
• OpenAI (openai.com) — AI Coach responses. Your questions are processed by OpenAI's API but not stored by us. See OpenAI's Privacy Policy.

We do not sell, rent, trade, or otherwise share any data with third parties for marketing or advertising purposes.

6. AI Coach Feature

The App includes an optional "Rights Coach" AI feature powered by an AI language model API. When you use this feature:

• Your message is sent to the AI API to generate a response
• We do not store your messages in our database
• Do not submit personal information, legal documents, or sensitive details through this feature
• The AI coach provides general educational information only — it is not legal advice

7. Feedback Submissions

If you voluntarily submit feedback through the App, you may optionally provide your name and email address. This information is:

• Used only to respond to your feedback if you request a reply
• Not shared with any third parties
• Stored securely in our database
• Deleted on request — email us at the address below

8. Children's Privacy

AussieRightsKit is intended for general audiences and does not knowingly collect information from children under 13 years of age. If you believe a child has submitted personal information through our feedback form, please contact us immediately so we can delete it.

9. Data Security

We take reasonable steps to protect the information we hold. Our infrastructure uses industry-standard security practices including encrypted connections (HTTPS/TLS) and secure database hosting. However, no internet transmission is 100% secure.

10. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to any personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information we hold about you
• Make a complaint if you believe we have breached the APPs

To exercise these rights, contact us at the address below. We will respond within 5 business days. You can also delete your account and all associated data (emergency contacts, usage history) at any time by contacting us at rightskitos@polsia.app.

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Educational Content Disclaimer

All content in AussieRightsKit is provided for educational purposes only. It is not legal advice and does not constitute a lawyer-client relationship. Laws vary by state and change over time. For advice about your specific legal situation, consult a qualified Australian lawyer or contact your state's Legal Aid service at nationallegalaid.org.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the App after changes constitutes your acceptance of the updated policy.

13. Contact Us

For privacy-related enquiries, requests, or complaints: